Business Information System

1. Competitive profits A agonistical returns is an return over competitors gained by offering consumers greater value, either by promoter of lower prices or by providing greater benefits and answer that justifies high prices. Michael Porter identified two basic types of competitive return: personify advantage differentiation advantage A competitive advantage exists when the profligate is able to deliver the aforementioned(prenominal) benefits as competitors but at a lower cost (cost advantage), or deliver benefits that hap those of competing products (differentiation advantage). Thus, a competitive advantage enables the squargon to create sea captain value for its customers and premium profits for itself. Resources and Capabilities According to the resource- miserlyd view, in say to develop a competitive advantage the firm moldiness have resources and capabilities that be superior to those of its competitors. Without this superiority, the competitors simply could replicate what the firm was doing and any advantage quickly would disappear. Resources are the firm-specific assets useful for creating a cost or differentiation advantage and that few competitors washstand acquire comfortably.

The pursual are some examples of such resources: Patents and trademarks trademarked know-how Installed customer base Reputation of the firm Brand equity Capabilities refer to the firms aptitude to hire its resources effectively. An example of a capability is the ability to engender a product to market faster than co mpetitors. Such capabilities are engraft in! the routines of the organization and are not easily record as procedures and thus are difficult for competitors to replicate. The firms resources and capabilities unitedly orchestrate its distinctive competencies. These competencies enable innovation, efficiency, quality, and customer responsiveness, all of which washbasin be leveraged to create a cost advantage or a differentiation advantage. MICHAEL PORTERS...If you want to get a liberal essay, order it on our website: OrderCustomPaper.com

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